Privacy Policy

Aspen Mae Collective
Last Updated: May 23, 2026

At Aspen Mae Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, place an order, or interact with our services.

1. Company Information

Business Name: Aspen Mae Collective
Address: Lange van Ruusbroecstraat 135
Email: info@aspenmaecollective.com

If you have any questions regarding this Privacy Policy or the handling of your personal information, you may contact us using the details above.

2. Information We Collect

When you use our website, place an order, subscribe to updates, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details and purchase history

Technical Information

  • IP address

  • Device type and browser information

  • Website activity and interaction data

  • Cookies and analytics information

  • Location information when available

Account Information

If you create an account with us, we may also store:

  • Login credentials

  • Saved addresses

  • Wishlist items

  • Order history

3. How We Use Your Information

We process your information for the following purposes:

Order Processing

We use your information to:

  • Process and confirm orders

  • Arrange shipping and delivery

  • Handle payments securely

  • Provide order updates and tracking information

Customer Support

Your information helps us:

  • Respond to inquiries

  • Resolve issues or complaints

  • Offer product assistance and support services

Website Improvements

We may use data to:

  • Improve website functionality

  • Optimize user experience

  • Analyze performance and visitor behavior

  • Prevent fraud and unauthorized activity

Marketing & Communication

With your permission where required, we may send:

  • Product updates

  • Promotional campaigns

  • Seasonal launches and offers

  • Store announcements and relevant information

You may unsubscribe from marketing communications at any time.

4. Sharing Information With Third Parties

Aspen Mae Collective only shares information when necessary to operate our business and fulfill services.

This may include:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics platforms

  • Website hosting services

  • Legal authorities where required by law

We do not sell personal information to third parties.

All service providers are expected to handle information securely and in accordance with applicable privacy regulations.

5. Data Retention

We keep your information only for as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Meet legal obligations

  • Maintain accounting and tax records

  • Resolve disputes when required

Once information is no longer necessary, it will be securely deleted or anonymized.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your experience.

Cookies may be used for:

  • Website functionality

  • Shopping cart performance

  • Analytics and visitor insights

  • Marketing and advertising optimization

  • Remembering preferences and settings

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict certain processing activities

  • Object to data usage

  • Request data portability

  • Withdraw consent where applicable

Requests may be submitted via:

Email: info@aspenmaecollective.com

We aim to respond within a reasonable timeframe and according to legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect your information against:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Alteration

  • Disclosure

Although we work to maintain secure systems, no online transmission or storage method can be guaranteed to be completely secure.

9. International Processing

Because some of our service providers, payment processors, logistics partners, and technology platforms may operate internationally, your information could be processed outside your country of residence.

Where applicable, appropriate safeguards will be used to protect your information.

10. Third-Party Services

Our website may contain links, integrations, or services provided by third parties.

Examples include:

  • Payment gateways

  • Shipping providers

  • Analytics tools

  • Social media integrations

We are not responsible for the privacy practices of external websites or services.

11. Updates To This Privacy Policy

Aspen Mae Collective reserves the right to update or modify this Privacy Policy when necessary.

Changes become effective immediately once published on the website. We encourage customers to review this page regularly.

Contact Information

Aspen Mae Collective
Lange van Ruusbroecstraat 135
Email: info@aspenmaecollective.com

For questions regarding privacy, personal data, or this policy, please contact us using the information above.